Refund Policy

REFUND POLICY

We want you to be completely satisfied with your purchase.

30-DAY RETURNS

You may request a return within 30 days of receiving your order. The item must be unused, clean, and in its original condition.

To request a return, contact us at support@nestandpaws.store with your order number and the reason for the return.

REFUNDS

Once your return is received and inspected, we will notify you about the approval of your refund.

Approved refunds will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear in your account.

SIZE EXCHANGES

If you ordered the wrong size, you may request an exchange within 30 days of delivery, subject to product availability.

DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or defective, contact us within 48 hours with photos of the item and your order number.

ORDER CANCELLATIONS

Cancellation requests must be submitted within 24 hours of placing the order.

CONTACT US

For questions about returns or refunds, contact us at support@nestandpaws.store.